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Libri in inglese > Economia, Finanza, Imprenditoria e Management > Economia Aziendale, Imprenditoria e Management > Management e tecniche gestionali > Management: leadership e motivazione > New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Name: New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Brand: McGraw-Hill Education - Europe
SKU: 04011888
Price: 28.68 EUR
Availability: InStock

Joseph Michelli

Lingua

Inglese

Libro Rigido

Codice Libristo: 04011888

Casa editrice McGraw-Hill Education - Europe, luglio 2008

The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of custome... Descrizione completa

Codice Libristo: 04011888

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The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. Having had access to the company, Michelli presents the 5 key principles behind their success and innovations for which they are famous.

Informazioni sul libro

Titolo completo New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Autore Joseph Michelli

Lingua

Inglese

Rilegatura Libro - Rigido

Data di pubblicazione 2008

Numero di pagine 304

EAN 9780071548335

ISBN 0071548335

Codice Libristo 04011888

Casa editrice McGraw-Hill Education - Europe

Peso 474

Dimensioni 146 x 226 x 26

Categorie

Economia, Finanza, Imprenditoria e Management > Economia Aziendale, Imprenditoria e Management > Management e tecniche gestionali > Management: leadership e motivazione

Economia, Finanza, Imprenditoria e Management > Economia Aziendale, Imprenditoria e Management > Vendite e marketing > Assistenza ai clienti