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This book makes theoretical, methodological, and§empirical §contributions to the design of effective and usable§spoken §interfaces. Specifically it investigates design§implications of two §general approaches to system design - the natural§approach and the §standardized approach - as they relate to generation§of referring §expressions. Both discourse reference and the§generation of scalar §adjectives are explored. The method of this§exploration is adapted §from cognitive psychology, and it is called the§dual-task paradigm. §Participants follow instructions generated by either§a natural or a §standardized system, while doing another simple task§at the same §time. Performance on both tasks, across participants,§is used to §compare the cognitive load of the two systems. Both§the method §and the findings will be of interest to spoken system§developers and §researchers. The book also provides new findings§about the §obligatoriness (and lack thereof) of pragmatic§inference in human §language comprehension, which will be of interest to §psycholinguists, cognitive psychologists, and§cognitive scientists.